Mitchell Berg
Linux Systems Administrator · IT Operations · Team Lead
open to work
resume.pdf
summary
IT professional with 3+ years of hands-on experience leading technical teams, administering device management systems, and automating operational workflows through scripting. Proficient across Linux distributions — Fedora, Arch, and Debian/Ubuntu — with practical experience in Bash and Python, network configuration, and endpoint management. Proven track record managing a team of 3–5 technicians across a high-volume repair environment. Actively pursuing LPIC-1. Seeking a junior systems administrator or IT operations role.
skills
operating systems
LinuxFedoraArchDebianUbuntumacOSWindows
scripting & automation
BashPythonPowerShellGitGitHub
systems & infra
SSHDockerVMwareVirtualBoxKubernetes
networking & security
TCP/IPWireGuardOpenVPNFirewallOSINTPen Testing
endpoint & MDM
MDM AdminEndpoint ConfigMDM Bypass
experience
Manager & Lead Technician
Dec 2022 – Present
uBreakiFix by Asurion · Niles, IL
- Lead 3–5 technicians across a 15–20 repair/day environment; primary escalation for complex OS, hardware, and software issues across Windows, macOS, iOS, and Android
- Developed Python and Bash scripts automating internal reporting and inventory workflows, eliminating repetitive manual tasks
- Built and delivered structured onboarding programs, standardizing repair quality and reducing ramp-up time
- Administer and troubleshoot MDM configurations; execute bypass procedures for locked devices using deep knowledge of mobile OS architecture
- Perform OS-level diagnostics including filesystem issues, boot failures, driver conflicts, and system recovery across multiple platforms
- Troubleshoot network connectivity issues including VPN configuration, firewall behavior, and protocol-level diagnostics
Sales Representative
Sep 2018 – Dec 2021
Preferred Vendors Inc · Schaumburg, IL
- Managed territory sales using CRM platforms, consistently exceeding performance targets through structured outreach and account management
- Developed strong technical communication skills across in-person and remote client interactions
open source projects
first-steps
GTK4 + LibAdwaita onboarding wizard for Zorin OS 18 and Ubuntu. Guides new Linux users through full setup without a terminal.
Python · GTK4 · LibAdwaita
gnome-theme-switcher
Terminal TUI for switching system-wide GNOME themes. Zero external dependencies, 9 built-in themes, full custom support.
Python
zorinos-gnome-themes
One-liner GNOME theme installation scripts for Zorin OS 18 and Ubuntu, including macOS and Windows theme ports.
Shell
certifications & education
Evolve Security Certified Professional (ESCP)
Evolve Security Academy, Chicago · 400+ hours · 2022–Present
LPIC-1 — Linux Professional Institute
Actively studying
Buffalo Grove High School
Graduated 2021
continuing education
Linux System Administration — Linux Academy
Python for System Administration — edX
Docker & Kubernetes Fundamentals — Udemy
Ansible for DevOps — Pluralsight
achievements
PicoCTF 2019 — Top 30 Global Finish
Placed top 30 worldwide in Carnegie Mellon University's annual cybersecurity competition. Applied skills in reverse engineering, cryptography, web exploitation, and binary analysis.
Languages
English — Native · Russian — Basic Conversational
contact